Frequently asked questions

It’s a well known fact that customers are always right . I am here to guaranty these rights. Mostly the right of getting a project done on time, but also a good project .Actually a good project that might be worth even more than your initial investment. Customers satisfaction is my goal.

Before i start a project i make sure that i have a full description of my customers needs.I pay full attention to what you need, even ask you as many questions as possible.Yes, I do have questions for you as much as you have for me.A good communication gives both sides a good starting point for a project, with both sides awareness of the expectations and outcome of a project.

Some of the most common questions I am asked are listed below. If you can’t find an answer to your question here, then please contact me using my contact form.

1. How and where do I start?

Most people will start the process of getting a website designed by doing lots of research on their own. You will surely talk to a number of firms; compare their price lists and check their referrals before you zero in on 2-3 firms. When you have finally reached a point where you have short listed 2-3 web design forms, you should put forward your requirements clearly, such as the purpose that your website will serve, your participation in the process of the creation of your website, the final budget that you have envisaged for the website, whether the firm will also provide copywriting services and so on.

To the web design firm that you have zeroed in on, you should put forward questions on its experience, clients, development process, follow up support, maintenance package, content management, and so on. Be sure to check the portfolio that these firms have on their website. Once you select a firm, discuss your requirements in detail with them. You will, in all probability, be assigned a project manager by the web design firm to refer all your queries to. In due time, you will be presented with sample designs which will be refined till you approve a final design.

2. What would be the cost of your services?

The final cost of the website depends on many factors. It is difficult to give an offhand estimate of the website without knowing the detailed requirements of the project. The final cost of the website is dependent on many elements such as the strategic planning and development involved, web design, graphic design, database development, multimedia, interactive features, SEO, web maintainence. I will be able to give you the definitive cost involved after you have given me a detail of your requirements. Please feel free to contact me for free quotation.

3. How long will it take before you finish my project?

That again, is dependent on my factors. There is a lot to be done and there are so many ways of doing it. It may take as short as a day or as long as two months to finish a project, depending on your needs, the size of your website, the complexity of your site design and my priorities at the given time. I will be able to give you a rough idea of the time involved once all the other details have been sorted out. Even though unforeseen delays due to vacation, priority shifts, delay in receiving text or images from the client and changes in scope are part of the process, every effort will be made to see that your work does not suffer unduly because of them.

4. Will the distance affect your work?

Distance is not a problem at all as there there are so many ways to comunicate. I keep my clients updated with all the processes involved in the development of the website from the start to the finish. You can keep in contact with me over phone, email or chat (MSN Messenger, or Skype) or even all of them.

5. I have an existing website but that i need to update? Can you help?

Most businesses nowadays have a website but unfortunately not all of them are satisfied with their websites. Other businesses simply want to keep their website up to date with a competitive environment. Another reason is that they now wants a contemporary website that brings in traffic. When you approach me for a redesign, a look at your old website would allow me it to give it a completely new look. Redesigning usually involves all the work that is needed in building a new website such as website consultation, ecommerce design, graphic design, SEO, site maintenance etc..

6. Do I need to send a deposit for the work?

I charge 50% deposit from new customers, and the rest after the entire process is completed. If you require my services again after that, you won’t have to pay any deposit.

7. Will I be involved in the development of the site design?

It is in your interest to be involved. I will welcome any your ideas, as long it is practically possible. A discussion of all details will surely help me a lot in the process and help us build a healthy relationship. The key to a professional relationship lies in the fact that you trust me completely. My best would be done to give my clients what they want.

8. What is your preferred mode of payment?